What to do if you are unwell over the festive period

If you are not feeling well over the festive period, please take some time to think about where you should go for help.

Many common ailments, such as colds and flu or stomach upsets can be treated without you going to GPs or local hospitals. Pharmacists often provide the appropriate help or advice you need so you can enjoy your Christmas break with your family.

Help yourself

Take control of your health and make sure you have a fully stocked medicine cabinet to help you deal with any unexpected illness. Be prepared by checking our guide.

Don’t forget there is the free NHS child health app gives easy to understand guidance on childhood illnesses. It can help you recognise when your child is unwell, and give advice on when and where to seek further treatment.

Child Health App – Google Play

Child Health App – Apple Store


Here is the list of which pharmacies are open over the festive period.

PharmacyAddressTel:25th December26th December1st January
Asda PharmacyFront Street, Stanley, Co Durham, DH9 0NB01207 288810Closed09:00 – 18:0010:00 – 18:00
BootsUnit B, Arnison Centre Retail Park, Pity Me, County Durham, DH1 5GB0191 3869618Closed08:00 - 14:00 15:00 - 18:00Closed
BootsUnit 9, Durham City Retail Park, McIntyre Way, Belmont, Durham, DH1 2RP0191 3740664Closed10:00 - 17:0010:00 – 17:00
Boots2-5 Market Place, Durham, DH1 3NB0191 3842213Closed10:00 - 17:00Closed
Boots53 Front Street, Stanley, County Durham, DH9 0SY01207 232353Closed11:00 - 15:00Closed
Boots8-9 St.Cuthberts Walk, Chester le Street, Co Durham, DH3 3YQ0191 3886262Closed11:00 - 16:00Closed
Lloyds PharmacyArnison Retail Centre, Pity Me, Co Durham, DH1 5GD0191 3862961 0191 3334606Closed10:00 - 17:0010:00 - 16:00
Station Road Pharmacy9 Station Road, Consett, County Durham, DH8 5RL01207 58823912:00 - 14:0011:00 - 16:0011:00 - 16:00
Tesco In Store PharmacyDragon Lane, Co Durham, DH1 2XQ0191 3360647Closed09:00 - 18:0009:00 - 18:00
Well25 Gilesgate, Gilesgate, Durham, DH1 1QW0191 386576214:00 - 16:00ClosedClosed

Using your pharmacy takes pressure of A & E and frees up staff for real emergencies

Don’t forget to ask before your GP surgery closes on for the holidays, if you know you need a prescription over the Christmas period.

GP Appointments

If you need help from the NHS this Christmas and New Year – pharmacies and GP services are available throughout the festive break, including Christmas Day, Boxing Day, New Year’s Eve, New Year’s Day.

Opening GP times

To book appointments call your GP during opening hours or NHS 111 outside of this where staff will signpost you to the most appropriate services.

If you need a GP appointment over Christmas. You’ll also be able to find out what’s open on the North East Urgent & Emergency Care website .

Accident and Emergency services get ‘extremely busy’ during Christmas and New Year, so we really want you to think carefully about what service is right for you.


Minor Injury

A minor injury is a sprain, strain, wound infection , minor head or eye injury or insect or animal bite.

To get an appointment at Peterlee Community Hospital or Bishop Auckland Community Hospital   please dial NHS 111.

Accident and Emergency

In a life-threatening emergency visit A&E or call 999. Accident & emergency departments and 999 are for serious or life-threatening emergencies.

The way you use your NHS matters – using it wisely means we can develop and invest in local services to make your NHS fit for the future.


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